Since opening its doors in 1991, this small animal veterinary practice has built a 29 year reputation of quality care and mutual trust. The owner is now nearing retirement and is open to an outright sale, partner buy-in, or a gradual mentored transition period before handing over the practice to a new business owner in the next 2-3 years. Serving pet-owners in the surrounding community of Northeast Oklahoma, as well as some from all over the country, the practice adds 15-20 new clients per month to a base of 805 active clients (as seen within 24 months, per the owner). Near perfect internet reviews will vouch for the hospital's stellar reputation and client loyalty—the owner estimates that 80% of new clients are retained. Main services currently include traditional wellness medicine, diagnostic services, surgery, dental care, and alternative therapies such as Chinese herbal medicine and acupuncture. The practice operates for 5.5 full days per week (7AM to 6PM) and employs an 8 person staff including the owner veterinarian: 2 full-time registered vet technicians, 1 full time office manager and receptionist, 1 additional full-time receptionist, 1 full time groomer, and 2 part-time kennel assistants. All team members are expected to stay on after the sell.
The dedicated staff provides a comprehensive range of veterinary services, with canines and felines making up ~60% and ~40% of revenues, respectively. Companion animal services include general wellness exams with vaccinations, microchipping, parasite control, and spaying/neutering; diagnostic services such as radiology, ultrasound, endoscopy, and ophthalmology; dental cleanings, extractions, and radiographs; a variety of surgical procedures that utilize a CO2 laser with accompanying anesthesia and monitoring; and boarding and grooming for dogs and cats of any size. What distinguishes this practice the most, however, is their array of alternative therapies which include CO2 laser therapy, Chinese herbal medicine, acupuncture, and PennHip screening. The owner believes this incorporation of safe and scientifically backed holistic medicine (which is said to be increasing in popularity, per the owner) along with conventional medicine is what draws clients to the practice ahead of competing clinics. Bloodwork is currently outsourced to a local lab, and further avenues for growth, according to the owner, include the implementation of digital radiology, exotic medicine and surgery, and upgraded endoscopy services.
Situated in a zip code with constant housing growth, a mix of young families and retirees, and a high average household income, this hospital's facility is favorably placed to take advantage of local demographics, according to the owner. The 4,300 square foot building is fully owned by the S-Corp. and features a spacious lobby, three exam rooms, a surgery suite complete with an operating table, anesthesia machine, and CO2 laser, an ultrasound and treatment area, 24 indoor runs, 21 stainless steel cages, and a dedicated cat ward with space available for 10+ pets. Other areas include three office spaces, a staff lounge, a crate and wash/laundry room stocked with supplies, a boarding food storage and preparation area, and a grooming room with 11 additional galvanized cages with racks and a bathing station. Key equipment featured throughout the building includes an InnoVet X-Ray Machine, Ultima 500 Dental Unit, Progeny Dental X-Ray Machine, and a LiteCure Laser Unit. Covetrus' ImproMed veterinary software is utilized to streamline operations and efficiently organize all reporting, booking, and inventory information. The owner is open to renting the facility to a new owner or selling it along with the practice, with all assets, supplies, and client lists ideally included in the purchase.
This practice has achieved steady revenue of around $650K over the past five years, with a peak in 2018 at ~$695K. Cost of goods sold are estimated to be under 20% of sales, translating to gross margins of ~80%, slightly outperforming industry standards. Operating profits are also estimated to be in line with industry expectations at around 10-15% of sales. Annual discretionary cash flow earnings potentially available to a new owner ("Adjusted EBITDA") is estimated to be ~25% of revenues (±$175K), sufficient for a new owner to service any debt and still receive a generous remuneration package.